Store Policy

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1. Order Processing & Shipping

• We process and ship orders within 1-3 business days.

• Standard Ground Shipping via USPS, FedEx, or UPS (3-7 business days).

• Free shipping on U.S. orders over $100.

• International shipping is available at standard rates.

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2. Payments

• We accept all major credit cards, PayPal, and other secure payment methods.

• Orders must be paid in full before shipment.

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3. Returns & Exchanges​

• Returns are accepted within 14 days of delivery for unused items in original condition.

• Exchanges are available for size or product replacement.

• Customized and final sale items are non-returnable.

• Customers cover return shipping costs unless the item is defective or incorrect.

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4. Customer Support

• For questions or assistance, contact us at coachalexinc@gmail.com

• Follow us on Instagram for updates, new arrivals, and special offers.

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